Tonic Textual redaction error synthetic text still contains real names failure

TL;DR

Fix this in Tonic Textual by acting on the exact message first: raise redaction recall for person names, add custom recognisers for the name formats in your corpus such as names in headers and signatures, and rescan with a second pass, quarantining any document where a name still survives. Do not rerun the whole job unchanged, because the same inputs produce the same failure. Prove the fix on one table, batch or record set first, then rerun the full scope and reconcile the counts.

redaction error - synthetic text still contains real names

Use this when

• The operation in Tonic Textual fails with this exact message or symptom: redaction error - synthetic text still contains real names.
• The same failure repeats on retry with unchanged inputs.
• Generation, validation or export is blocked until this item completes.

Not for this skill when

• The message is an outage notice from the platform. Resolve that first, then return here if this error remains.
• The operation completes and you only disagree with its output quality. That is a quality review, not this failure.

Steps

1. Reproduce the failure with the smallest scope that still shows it in Tonic Textual, and copy the full message plus the table, column or job involved into the run notes. Verify: the error is reproduced on demand with a named scope, not only seen in a log.
2. Apply the specific fix for this error: raise redaction recall for person names, add custom recognisers for the name formats in your corpus such as names in headers and signatures, and rescan with a second pass, quarantining any document where a name still survives. Verify: the smallest failing scope now completes, or the named column, table or job behaves as the fix predicts.
3. Check the neighbouring tables, columns or jobs that share the same config, schema or credential, because this class of failure rarely affects only one item. Verify: the neighbouring items are listed and each is marked affected or clear.
4. Rerun the original operation in Tonic Textual on the previously failing scope, watching for the same message rather than assuming success from a quiet log. Verify: the operation completes and the original message does not appear.
5. Compare the result counts, distributions or status against the source in Tonic Textual so a silent partial success is caught before sign off. Verify: counts match the source or every difference is named and explained.
6. Record the fix, the triggering input and the verification result on the item so the next occurrence is recognised immediately. Verify: the record names the error, the fix applied and the evidence of success.

Why it happens

Name redaction misses names in unusual positions, capitalisation or formats the default recogniser was not trained on, so a single pass leaves survivors in the text.

Variant phrasings

redaction error - synthetic text still contains real names

The verbatim form searchers paste from the terminal or console. Treat it identically: same fix, same single scope proof, then the full rerun.

How to fix - Tonic Textual redaction error synthetic text still contains real names failure

The how-to phrasing for the same failure in Tonic Textual. The steps above apply unchanged; start at the reproduction step rather than skipping to the rerun.

Tonic Textual troubleshooting for this failure

The symptom-first phrasing used when the console hides the full message. Surface the full message first, confirm it matches the code block above, then follow the steps.

Compatibility: Tonic Textual at current versions, plus the platform API or console the query names; no extra tooling beyond the source system access needed to verify counts.

Provenance

Resolved from the public thread: https://vectle.com/posts/pst_eyZkwtOLCiXTOlq4fMAeOQ