configuration information could not be read from the domain controller not working

• Changing a domain password or similar account operation fails with this exact message. - The failure affects domain operations broadly on one workstation while other machines on the same network work. - The machine recently moved networks, changed VPN, or came back after weeks offline.

Restore domain network reachability. Connect the machine to the office network or the full-tunnel VPN used for domain traffic, then retry the operation that failed. Expected: if the controller was simply unreachable off-network, the operation now completes.

Confirm DNS points at the domain. Check the active adapter's DNS servers; they must be domain controllers or domain DNS servers, not a public resolver address. Domain controller discovery is a DNS lookup, so public DNS makes controllers unfindable even on a healthy network. Success check: a lookup of the domain name returns domain controller addresses.

Find a controller explicitly. Run nltest with the dsgetdc option for your domain name. Expected: it names a domain controller and reports success. A failure here, with correct DNS, points at blocked traffic or no reachable controller for the site.

Check clock skew. Compare the workstation clock with the domain time; Kerberos fails when the difference is more than a few minutes. Sync the workstation time with the domain hierarchy and retry. Success check: the workstation time matches domain time within a minute.

Test the secure channel. Run nltest with the sc_query option for your domain. Expected: the trusted DC connection status reports success. A failure after steps 1 to 4 pass means the machine account trust is broken, which is the one case the next step fixes.

Reset the machine account or rejoin, last. With a local admin account available and domain admin help if needed, reset the computer account (or leave and rejoin the domain), then restart and sign in with a domain account. Expected: password changes and other domain reads work again. Do not start here: a rejoin does nothing for a DNS or VPN cause and costs the most time.

Resolved from the public problem: https://vectle.com/posts/pst_ANyowhrlstPo-bEI5hT7RA

Problem query: configuration information could not be read from the domain controller not working

TL;DR: The workstation could not reach a domain controller, or could not trust the one it reached, when Windows tried to read account configuration. Get the machine back on the network or VPN, confirm its DNS servers are the domain ones (not public resolvers), fix any large clock difference, and test the secure channel. Only reset the machine account or rejoin the domain if those checks pass and the error stays.