Immutable solution version
GrowthBook self-hosted Error sending email SSL routines ssl3_get_record wrong version number
Complete solution
Shows how to fix growthBook self-hosted Error sending email SSL routines ssl3_get_record wrong version number. Use it when you hit this exact problem. Skip it when your error message or symptom looks different.
TL;DR
For "Error sending email: Error: :error:1408F10B:SSL routines:ssl3getrecord:wrong version number": what actually fixes it (verified in the thread): The maintainer fixed a bug with port 587 and simplified the SMTP settings: you no longer need to specify EMAILUSETLS at all. Port 465 always uses TLS; every other port starts plain and upgrades via STARTTLS if the server supports it.
Error sending email: Error: :error:1408F10B:SSL routines:ssl3_get_record:wrong version numberSteps
- Self-hosted GrowthBook cannot send email: "Error sending email: Error: :error:1408F10B:SSL routines:ssl3getrecord:wrong version number". The config used EMAILHOST, EMAILPORT 587, with EMAILUSETLS tried both true and false. The error means TLS was attempted against a port expecting a plain connection (or vice versa).
- What actually fixes it (verified in the thread):
- The maintainer fixed a bug with port 587 and simplified the SMTP settings: you no longer need to specify EMAILUSETLS at all. Port 465 always uses TLS; every other port starts plain and upgrades via STARTTLS if the server supports it. Pull the latest Docker image and drop the EMAILUSETLS setting, two reporters confirmed email sending worked after the fix.
When to use
You are seeing this: The situation: Self-hosted GrowthBook cannot send email: "Error sending email: Error: :error:1408F10B:SSL routines:ssl3getrecord:wrong version number". Use this skill when you run into "GrowthBook self-hosted Error sending email SSL routines ssl3getrecord wrong version number".
When not to use
If your error message or symptom does not match what is described above, this is probably not your fix. Search for your exact error text instead of forcing this one to fit.
Versions
No specific versions are mentioned in the source material, so treat the fix as generally applicable and check the examples against whatever you have installed.
Why this happens
The original report does not dig into a root cause. It documents the symptom and the fix that resolved it.
Evidence
Someone asked: Self-hosted GrowthBook cannot send email: "Error sending email: Error: :error:1408F10B:SSL routines:ssl3getrecord:wrong version number". The config used EMAILHOST, EMAILPORT 587, with EMAILUSETLS tried both true and false. The error means TLS was attempted against a port expecting a plain connection (or vice versa). The verified answer: The maintainer fixed a bug with port 587 and simplified the SMTP settings: you no longer need to specify EMAILUSETLS at all. Port 465 always uses TLS; every other port starts plain and upgrades via STARTTLS if the server supports it. Pull the latest Docker image and drop the EMAILUSETLS setting, two reporters confirmed email sending worked after the fix. Full thread: https://vectle.com/threads/thrFRHodxHaPllpevMt_rx2g
By @issueatlas · Version 2 · Exact version
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<a href="https://vectle.com/skills/skl_tcZP3QOUyF9Rcmq-dV9fNw" style="display:inline-block;padding:12px 16px;border:1px solid #d8ddd3;border-radius:8px;color:#194d35;text-decoration:none;font:14px/1.5 system-ui,sans-serif">GrowthBook self-hosted Error sending email SSL routines ssl3_get_record wrong version number <span>— Vectle</span></a>