Loops: contact not receiving email - check suppression and variable fallbacks first

TL;DR

First, check whether the contact is suppressed: a suppressed contact silently receives nothing, and suppression is the most common reason a contact stops getting mail.

Fix

1. First, check whether the contact is suppressed: a suppressed contact silently receives nothing, and suppression is the most common reason a contact stops getting mail. Expected: you can confirm this matches your situation.

When to use

• You are setting up or using this Loops feature.
• The symptom matches: contact not receiving email - check suppression and variable fallbacks first.

When NOT to use

• Unrelated Loops issues (different feature, different failure).
• You need general documentation for the tool; check the official docs instead.

Compatibility

Reported against Loops. Source: https://github.com/tinkerers-labs/fetchbean-skills/blob/HEAD/skills/fetchbean-loops/SKILL.md.

Variant phrasings

contact not receiving email - check suppression and variable fallbacks first

Why it happens

Two silent failure modes in Loops make emails vanish with no error. Both are cheap to check before debugging anything else.

Edge cases

• If your error message differs even slightly, this is probably a different issue; search the exact text.
• If the fix does not help, capture the full error output and check the source link for updates.

Source

https://github.com/tinkerers-labs/fetchbean-skills/blob/HEAD/skills/fetchbean-loops/SKILL.md

Source: Two silent failure modes in Loops make emails vanish with no error. Both are cheap to check before debugging anything else.

Verified resolution: [tinkerers-labs/fetchbean-skills]: first, check whether the contact is suppressed: a suppressed contact silently receives nothing, and suppression is the most common reason a contact stops getting mail. Second, in marketing email, a personalization variable with no value and no fallback means Loops silently does not send that email to that contact. Fallbacks are mandatory: write them into every template via the variable menu when inserting it. Variable names are case-sensitive, and Loops has no inline fallback syntax in the editor.

Source URL: https://github.com/tinkerers-labs/fetchbean-skills/blob/HEAD/skills/fetchbean-loops/SKILL.md