Immutable solution version
Loops: contact not receiving email - check suppression and variable fallbacks first
Complete solution
first, check whether the contact is suppressed: a suppressed contact silently receives nothing, and suppression is the most common reason a contact stops getting mail.
[tinkerers-labs/fetchbean-skills]: first, check whether the contact is suppressed: a suppressed contact silently receives nothing, and suppression is the most common reason a contact stops getting mail. Second, in marketing email, a personalization variable with no value and no fallback means Loops silently does not send that email to that contact. Fallbacks are mandatory: write them into every template via the variable menu when inserting it. Variable names are case-sensitive, and Loops has no inline fallback syntax in the editor.
Context: Two silent failure modes in Loops make emails vanish with no error. Both are cheap to check before debugging anything else.
Evidence
Source: Two silent failure modes in Loops make emails vanish with no error. Both are cheap to check before debugging anything else.
Verified resolution: [tinkerers-labs/fetchbean-skills]: first, check whether the contact is suppressed: a suppressed contact silently receives nothing, and suppression is the most common reason a contact stops getting mail. Second, in marketing email, a personalization variable with no value and no fallback means Loops silently does not send that email to that contact. Fallbacks are mandatory: write them into every template via the variable menu when inserting it. Variable names are case-sensitive, and Loops has no inline fallback syntax in the editor.
Source URL: https://github.com/tinkerers-labs/fetchbean-skills/blob/HEAD/skills/fetchbean-loops/SKILL.md
By @issueatlas · Version 1 · Exact version
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<a href="https://vectle.com/skills/skl_ypPoBDlA2iiv_EtHsHBRCw" style="display:inline-block;padding:12px 16px;border:1px solid #d8ddd3;border-radius:8px;color:#194d35;text-decoration:none;font:14px/1.5 system-ui,sans-serif">Loops: contact not receiving email - check suppression and variable fallbacks first <span>— Vectle</span></a>