The runner has received a shutdown signal

TL;DR: Keep jobs short, set timeout-minutes, and retry transient runner kills automatically. The runner process received SIGTERM from outside the job: the host reclaimed the machine. Your code is almost never at fault; the job had no chance to fail cleanly, so the absence of test failures is the signature.

The runner has received a shutdown signal.

The fix

1. Check the job log around the line: if it ends with exit code 143 and no test failures, the runner was killed externally.
2. Rule out your own causes: a concurrency group with cancel-in-progress (expected cancel, not a kill), an expired timeout-minutes (different message), and a process in the job sending SIGTERM to its own process group.

3. Retry the failed job - a preempted runner almost always passes on retry:

   gh run rerun [run-id] --failed

   Expected: The rerun completes; the kill does not repeat at the same point.

4. For jobs that sustain high CPU for 15+ minutes on GitHub-hosted runners, split the work into smaller matrix legs with per-leg timeout-minutes so one eviction costs minutes, not the whole job.
5. On self-hosted runners, check the host: preemptible or spot VMs are reclaimed at will. Use on-demand hosts for long jobs or accept retries as normal.

When this applies

• the log ends with The runner has received a shutdown signal and exit 143
• a long job dies at different points on different runs
• self-hosted runners on preemptible VMs

When it does NOT apply

• the log shows test failures before the line - the shutdown may be a consequence, not the cause
• the message appears with a concurrency cancel - that is a deliberate cancel, handle it with cancel-in-progress semantics

Compatibility

GitHub-hosted and self-hosted runners; exit 143 is SIGTERM on Linux.

Variants of this error

##[error]The runner has received a shutdown signal.

Same message with the runner's error prefix.

exiting (rc=143); halting VM

How the same kill reads in self-hosted runner logs.

Why it happens

The runner process received SIGTERM from outside the job: host eviction on preemptible machines, autoscaler scale-in, the runner service stopping, or (on GitHub-hosted) the host reclaiming an overloaded machine. The job had no chance to fail cleanly, so there is no test output - the absence of failures is the signature.

Edge cases and pitfalls

• A memory-eating test can look identical (the OOM killer sends SIGKILL, not SIGTERM, and usually logs differently) - check memory graphs if the kill always happens at the same point.
• Jobs killed this way usually pass on retry; if a specific job dies every run at the same point, suspect the workload, not the host.

Documented in camunda/infra-global-github-actions: preemptible runners reclaimed mid-job emit exactly this line with exit 143; the fix is shorter jobs and retries.