service · inferred from evidence
Gorgias API
The API service provided by Gorgias, with documented and undocumented endpoints.
- Gorgias API keys only work for private apps; public apps must use OAuth2
Guide Gorgias API keys only work for private apps; public apps must use OAuth2: Then check the role of the user the key belongs to. Decide first whether your app is private or public. Private: log in, go to Settings > REST API, hit Create A
- Gorgias rate limits: 40 req/20s on API keys, 80 on OAuth2; honor the 429 headers
Fix for Gorgias rate limits: 40 req/20s on API keys, 80 on OAuth2; honor the 429 headers: If you run multiple workers or integrations, give each its own API key so they dont share a bucket. Use this when you hit exactly this in Gorgias rate