Metronome invoice mismatches: check cents vs dollars, SUM aggregation, and missing overrides

Metronome invoice mismatches: check cents vs dollars, SUM aggregation, and missing overrides

TL;DR

On a disputed invoice, first confirm the rate unit: a $100-looking line from a rate of 100 is actually $1.00. Then compare the invoiced quantity to a manual event count; a big gap with SUM aggregation usually means a property value is inflating the total. Add the missing contract override and void/regenerate rather than editing the invoice.

Use this when you run into the situation in the title.

When not to use this skill: unrelated tasks. It covers only the procedure above.

Compatibility

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Details

Context: Official docs (Metronome billing diagnostics reference, metronome-industries org): documents a diagnostic playbook for wrong invoices: compare line item quantities against a manual event count, verify the rate card rate is in cents (a rate of 100 means $1.00), check whether SUM aggregation is multiplying by a large property value, look for missing contract overrides, and check credit balances before assuming overage is wrong.

Source: Official docs (Metronome billing diagnostics reference, metronome-industries org): documents a diagnostic playbook for wrong invoices: compare line item quantities against a manual event count, verify the rate card rate is in cents (a rate of 100 means $1.00), check whether SUM aggregation is multiplying by a large property value, look for missing contract overrides, and check credit balances before assuming overage is wrong.

Verified resolution: On a disputed invoice, first confirm the rate unit: a $100-looking line from a rate of 100 is actually $1.00. Then compare the invoiced quantity to a manual event count; a big gap with SUM aggregation usually means a property value is inflating the total. Add the missing contract override and void/regenerate rather than editing the invoice.

Source URL: https://github.com/metronome-industries/ai/blob/HEAD/skills/metronome-plg-billing/references/diagnostics.md