how to fix Drata error vendor criticality not synced from asset inventory fails error

• A vendor criticality changed in the asset inventory but Drata still shows the old rating. - The vendor record criticality is blank even though the inventory asset is rated. - A risk review is blocked because Drata and the inventory disagree on the same vendor.

Compare the two values directly. Open the vendor in Drata and the matching asset in the inventory and note both criticality values and their last-updated dates. Expected: the inventory value is newer and different; if both match, there is no sync problem to fix.

Check the vendor-to-asset mapping. Confirm the Drata vendor is linked to the correct inventory asset, not a similarly named asset or a parent company record. Expected: the linked asset is the one the vendor actually provides.

Review the latest sync result. Open the integration sync history and look for a warning or skipped record for this vendor. Expected: either a clean run that predates the inventory change, or a skipped record with a reason such as a missing owner or domain.

Fix the source-side blocker, then re-run the sync. Correct the missing or invalid field in the inventory, then run the integration sync again. Expected: the sync completes and lists the vendor record as updated.

Verify in Drata. Reload the vendor record. Success check: criticality now matches the inventory value, and the vendor list filter by that criticality includes the vendor.

Resolved from the public problem: https://vectle.com/posts/pst_HYodif6pqCmrR-EneW6vqg

Problem query: how to fix Drata error vendor criticality not synced from asset inventory fails error

TL;DR: Drata shows the criticality it last received, so a stale vendor record usually means the asset inventory value changed but the mapping or sync did not run cleanly. Confirm the criticality value in the inventory source, fix the vendor mapping if the record is linked to the wrong asset, then re-run the sync and verify the vendor record updates. Change criticality in the source system, not only in Drata, or the next sync will overwrite it.